Information for travelers

Commercial gestures, flight schedules & travel conditions

 

COMMERCIAL GESTURES

All our tickets are 100% exchangeable and refundable for travels betwen March 4th, 2021 and June 30th, 2022.

We have adjusted our commercial measures to offer you the highest flexibility. 
If you have booked your tickets through a travel agency or tour operator, please contact them directly.

➡️ You don't want or you can't travel anymore

butterfly Postpone your departure date without any change fee. If the original fare is no longer available, you will need to pay a fare difference.
We invite you to process directly through the Manage my Booking section.

The travel date change request must be made before the initial departure date.  

butterfly Request a travel voucher
You will receive a voucher valid for 1 year. This voucher can be refunded at any time during its one year-validity. The voucher can be used on frenchbee.com or through our call center. 
📄 You can submit a travel voucher request by clicking here

butterfly Request a refund
📄 You can submit a refund request by clicking here
If the fare conditions of your ticket do not allow for a refund, you will receive a refundable travel voucher valid for one year. This voucher can be refunded at any time during its one year-validity
📄 You can submit a request for a refundable voucher by clicking here

The voucher or refund request must be made at latest 7 days before departure of the first flight. 

➡️ Your flight has been cancelled

butterfly Postpone your trip
You can postpone your departure date without any change fee. If the original fare is no longer available, however, you will need to pay any fare difference.

butterfly  Request a travel voucher
If you don't know when you will be able to travel you may request a voucher valid for 1 year on all French bee destinations.
This voucher can be refunded at any time during its one year-validity.
📄 We invite you to formulate your voucher request by clicking here

butterfly Request a refund
📄 You can submit a refund request by clicking here



FLIGHT SCHEDULES


Due to maintained travel restrictions for unvaccinated travelers, possible changes regarding the flight program will be announced on this page and our customers will be notified by SMS and email. We invite you to check your contact information through the Manage my booking area

butterfly  New York


All flights operate as scheduled.

butterfly  San Francisco


All flights operate as scheduled.

butterfly  Tahiti


All flights operate as scheduled.

butterfly  Reunion island


All flights operate as scheduled.


CONTACT

Please call us only if you have issues in modifying your booking online. For any other request related to your trip, we kindly ask you to use our online forms. Thank you for your understanding!